I'm seventy seven calendar year outdated I strategy this superb family vacation with my daughter to point out her our heritage in Chile, we compensated Just about $3000.00, we flew to South The united states Chile on twelve/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat while in the runway for two hours because of baggage delayed, the pilot mentioned it was dilemma with not adequate worker to load the plane AA957 with baggage. then our seats issue: seat 41A , my daughter Television set was damaged, my seat 41B my arms had been broken, wouldn’t shift up, so and After i have to visit the toilet I couldn’t rise up, because I have Diabetes I ought to go to the bathroom that may be why I took the top seat After i tried to climbing over the arm I Reduce my leg and was bleeding. I question the flight attendant for help, she was no help in the slightest degree. my daughter attempted to help me by climbing above me since we couldn’t get any help. she slip and fell on both equally arms endeavoring to climb more than me and bruised The within of her legs genuinely undesirable. we have pics of her leg and my leg look like elephant ft, let me show you it harm so negative I cried from the discomfort, The entire two weeks in Chile I'd to acquire sneaker a person sizing greater since my toes have been so swollen and my daughter couldn’t don her bathing accommodate since the inside of her leg ended up all bruised up.
Be sure to refund by overall fare such as the excess $twenty I compensated for Whatever you reported was likely to be much more room.
I've flown your airline 2 moments in the last 12 months and experienced just one male that works for me to fly past 7 days on the non cease flight you men can’t even get yourself a non quit flight promptly.
I can not have the complaint area in the American Airlines Web page to work. So this is the only place i can discover to publish my data ahead of mailing it to the cooperate Office environment.
I used to be distressed via the occasion — I'd medicines in that baggage, and was most anxious about having it delivered.
I way too experienced an complete nightmare of the flight with them. I crammed out their 1500 word grievance variety by chopping it right down to The purpose that even I did not comprehend what I had undergone.
Not merely had been we not seated in Small business as explained to, we before long uncovered the online video procedure and WiFi was failing to operate and we wouldn't have the capacity to listen to new music or motion pictures all through our ten hour flight. I often sit up for savoring motion pictures on lengthy flights.
I have already been an AA purchaser for over 25 decades. Your service is becoming disappointing to convey the the very least. It really is in all areas of service from sign in to , tavel to baggage handling.
i purchased a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be unable to utilize the ticket and had dr. Observe to verify when calling a single of the agents I had been advised however the credit history is fo r130.
I booked and paid for our excursion for journey March ten, 2016. These tickets were not low-priced And that i could have used miles. As I booked the vacation early and there seemed to be loads of Business Seats, I had been assured that we'd be capable to use my Upgrade. In actual fact, I used to be told there was no-one booked in Small business and it “appeared superior†for an enhance.
The woman who was assisting me with a wheel chair had no understanding of the DWF airport alone. When she couldn't just take me to the boarding gate she left me on the best way.
We a short while ago returned from Hayden CO. They were begging for volunteers to surrender their seats. We have been told we'd acquire $700.00 each and resort vouchers if we gave up our seats. We instantly volunteered. We ended up told to wait for everyone to board the aircraft And they might look after the vouchers.
I’m no positive who to deliver this message to…Here is the only e-mail I could obtain. I felt that 85% from the agents Operating between LGA and JFK involving 8/9 and 8/ten have been very unfriendly. My spouse and I link were being scheduled to fly from LGA to CMH 8/nine within the 6pm flight. As a consequence of weather conditions it was delayed and just after sitting over the Tarmac for over 2 hrs was eventually xld. Easy to understand. I'll say the flt staff members was incredibly accommodating, welcoming and enjoyable. Having said that when we waited in line we have been eventually handed new boarding passes with practically nothing reported by the man putting on a vest Having said that “supervisorâ€â€¦he did say this is the 1st and only selection (8/10 at 815pm). We took it and stayed with the airport to discover about standby options the next morning when gate agents returned. When the agents returned (we if study course were being awake 24 hrs at this stage) they surprised us by saying that our alternate return was booked out of JFK not LGA…awesome of somebody to tell us this crucial detail!
Thank you for contacting American Airways Client Relations. That is an automated acknowledgment, providing me a chance to share along with you at once what is going on with the concept.